Mazda Update Toolbox How-To Guide

Update your contents on your navigation system via Mazda Update Toolbox application

Here you can find, how to use the application

Get started

What is Mazda Update Toolbox?

You can update the full map in your navigation system with the help of the Mazda Update Toolbox. It is a free-of-charge software that allows you to download or purchase and install map updates onto your navigation SD card.

Basic Requirements

The Mazda Update Toolbox is quick and easy to install.

  1. Make sure that your computer meets the minimum requirements:

    • Broadband internet connection is recommended
    • Operating system installed on your computer (all Windows OS supported by Microsoft (except server OS); all MacOS versions supported by Apple)
  2. Make sure you have:

    • Mazda Connect SD Card (ejected from your vehicle’s Infotainment system)

Download the Mazda Update Toolbox

  1. On select the region where you purchased your vehicle. You will be automatically navigated to the regional website.
  2. Look for the Toolbox Download button under ‘How to Update’ section.
  3. Click to download Mazda Update Toolbox.
  4. Double-click on the file and on the pop-up window press run to start the installation.

    Note: On OSX version, you will find the downloaded installer file in the ‘Downloads’ folder. To start Mazda Update Toolbox, click on ’Mazda Update Toolbox’ icon in the ’Applications’ folder or start it from theLaunchpad.

  5. Select your preferred language of the Installation Wizard.
  6. To install the application, follow the on-screen instructions.

Start the Mazda Update Toolbox application

After starting the Toolbox, it will try to connect to the servers.

NOTE: If the connection fails, a warning screen is displayed. You can EXIT the application or TRY AGAIN. Toolbox will automatically attempt to connect to the server in every 270 seconds.

  1. Insert the Mazda SD card into your computer.
  2. If your SD card is recognized by the Toolbox you will be directed to the Login page.

NOTE: If your SD card is not recognized by the Toolbox, it might be damaged or some files corrupted/altered on the SD card. Please contact your Mazda Dealer. If your SD card is recognized but it is not compatible with this version of the Toolbox, you will be prompted to download the appropriate version of the Toolbox.

NOTE: At start, the Mazda Update Toolbox prompts you to update the software if there is a newer version available. If you choose to update, you will go through the same installation procedure as described above. You must be logged in to be able to update the software. If you are notified about an available update but can find no way to complete it, please contact your internet service provider.

Log-in and Registration


  1. Start Mazda Update Toolbox (from Start menu or in case of OSX operating system, from ´Application’ folder or from the Launchpad)
    Insert your Mazda SD card into your computer.
  2. Click on Login
  3. Enter your email address and password
  4. Once you are successfully logged in, your email address will be shown on the top right area of all Mazda Update Toolbox screens


  1. Choose Register to create a new account. Enter your name, select the country of your residence, provide your email address and a password (min. 6 – maximum 32 characters)

    NOTE: If your email address is already used for any Toolbox application, there is no need to register again, but please try to log in with it. If you forgot the password, require a new one by clicking on the Forgotten Password link.

  2. Tick the box to sign-up to receive notifications about the availability of new map updates.
  3. Read the Terms and Conditions and tick the box to accept it.
  4. To verify your account, click on the email we sent to your email address

    NOTE: In case you wish to create a corporate account, please choose button ‘I am a corporate user”. You will be asked to complete the form and provide your company’s Tax registration number. If your company is registered in the EU and has an EU Tax number, you will be able to purchase content without VAT. Insert the Mazda original SD card (provided with the vehicle’s navigation system).

  5. Toolbox will automatically recognize the SD card.

Download and install map updates or updates from your subscription

  1. Login and insert your SD card.

    Toolbox automatically checks if you are eligible for any updates and if yes, it lists the available contents (Available Updates screen). If there aren’t any available contents, or your SD card is up-to-date, you will be redirected to Home screen.

    NOTE: Alternatively, you can always reach the [Available Updates] screen from the HOME screen.

    You will see:

    • the current content version installed on your SD card
    • the validity of your subscription
    • Free updates and extras that you are eligible for

  2. Click on Install

    • All the contents that you are eligible for will be updated.
    • Wait until the process finishes, i.e. a message with successful installation appears.

Buy map updates

  1. Start the Toolbox and insert your SD card. It will automatically recognize your connected SD card. Note: this process may take several minutes.
  2. Once your SD card has been recognized, you can LOGIN with your existing user account, or REGISTER a new account.
  3. On the home screen, please select the BUY CONTENT button.
  4. Select the Map Update you want to purchase. Use the side arrows to scroll through the catalogue. You can select to purchase a single time map update or a 3-year map update subscription.
  5. Confirm the purchase by selecting BUY.
  6. If this is your first purchase, you will need to provide a billing name and address by selecting your country and typing your city, zip code and street address. If this is not your first purchase within the Toolbox, your billing address is filled-in already and you have the possibility to modify it. Verify your billing information and select EDIT if you want to modify it. Select CONTINUE to proceed.
  7. If you are a corporate user, you can provide your VAT tax number in order to provide you a VAT-free purchase.
  8. Review your order, read the Terms and Conditions and tick the required checkboxes, then select SEND THE ORDER AND PAY button to confirm the purchase. At this point, you will be redirected to the payment provider’s secure website.
  9. On the following secure site, please select your language and the country of your bank, then choose one of the available payment methods.
  10. Complete the mandatory fields and select the MAKE PAYMENT button to finalize the payment process.
  11. After the payment is completed, you will see a purchase confirmation screen (Payment completed).
  12. Select INSTALL.
  13. When the installation is complete, you can exit the Toolbox by selecting the EXIT button, or return to the main menu using the HOME button.
  14. Finally, remove your SD card and insert it into the SD card slot in your vehicle. No further action is needed. As you start your navigation system, it will use the updated contents found on the SD card.

How to use a voucher/coupon code

  1. On the Home screen, choose the button REDEEM A CODE
  2. Enter a valid voucher/coupon code and click the USE CODE button
  3. The available map updates with the discounted prices are displayed.
  4. Select a map update and then click BUY button.
  5. Follow the instructions on the screen to complete the purchase.


Help menu

The Help screen contains the Frequently Asked Questions and Resource documents (e.g. Terms and Conditions, Privacy Policy , etc.). Help menu is accessible from the Side Bar.

The FAQ page is hosted on the official Mazda Connect mapupdate website and it will open in your default browser. The Toolbox will remain open in the background.

In the Resources section you can also check the software version of your Mazda Connect navigation system.

Account menu

The Account menu is accessible from the Side Bar.

It contains:

  1. Settings:

    1. You can change your email address by clicking on Change Email
    2. You can delete your Mazda Update Toolbox account by clicking on Delete Account.

      NOTE: Once you delete your account, you cannot log-in any longer or download contents, however, all the contents downloaded already to your Mazda SD card will remain. If you wish to update your navigation map in the future, you will need to create a new account in the Mazda Update Toolbox.

  2. Notification subscription preferences

    You can subscribe to receive email notifications about new map updates / map system updates.

    You can change your subscription preferences by adding or removing the tick from the checkbox next to "Subscribe to newsletter". Click on CHANGE to save the changes.

  3. Language selection

    Toolbox application is available in different languages depending on the selected region: Czech, Croatian, Danish, Dutch, English, Estonian, Finnish, French, German, Hungarian, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Slovakian, Spanish, Swedish, Turkish, Ukrainian.

    The current (chosen) language is highlighted in the middle. You can change the current language selection by clicking on another one from the list.

Backup/Restore contents

You can back up the contents of your Mazda Connect navigation device or restore the device to a previous state.

Access the Backup/Restore function from the Side Bar.


  1. Click on Backup to save the current contents on your SD card.
  2. Provide a name for your backup file in the field form.
  3. Click on Backup button to start the process and wait until it finishes.


  1. Click on Restore if you want to recover an older version of the contents.
  2. If you have already done a backup before, Toolbox will display the available files.
  3. Choose the backup file you wish to restore and wait until the process finishes.

NOTE: The Restore process might take several minutes. Once the process is initiated it cannot be cancelled.

Have a safe journey!